Basic training in barista work with theory and practice.

Audience
The training is aimed at beginners without experience who work or will be working in cafe, dining, hotel and nightlife and need a holistic barista training that combines theory and practice. It is suitable for employees, new hires, summer temps and service personnel who want basic expertise in barista work, hygiene, customer care, sales and communication in a busy catering situation.
Learning objectives
Participants will gain broad theoretical insight into hygiene and food safety, internal control, communication, conflict management, customer service and sales, combined with practical barista subjects such as espresso extraction, use of espresso machines and grinders, milk steaming and cleaning. The training provides an understanding of how quality, professionalism and good dialogue with customers contribute to a positive customer experience and safe operation in the catering industry.
After completing the course you will be able to

Ensure safe food with good control routines.

Learn good hygiene and ensure safe cooking.

Better communication for safer collaboration and fewer misunderstandings.

Handle demanding guest situations professionally.
After booking, you get access to all the digital courses in Compend's platform, and you can complete the courses whenever you want. You will also receive a voucher that gives you access to the hands-on training. You yourself are responsible for finding the time and place and enrolling in one of the practical courses. The voucher is valid for one year.
See accompanying documents and guidance for this course at this page. Please contact us if you have any other questions.
Read more about the course at PECB website, or download updated brochure for this course here.
PECB courses are conducted in PECB's own learning portal, with presentations, materials for self-study as well as video where available. After payment, you sign up for the course, and receive an email from PECB with registration link, normally within 24 hours of booking.
The price for courses (self-study and e-learning) includes one year of access. During this period, the examination, one new exam if necessary, as well as the issuance of a certificate are included.
If you choose not to attend courses and only want to take the exam, the exam and certificate must be paid separately. The payment is made directly to the PECB.

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