Practical management and HSE for cleaning managers

Audience
‍The course is designed for cleaning managers, work managers, team leaders and others who are responsible for operations, quality, HSE and personnel in cleaning companies. It is suitable for both new and experienced managers in the private, public and voluntary sectors, and provides a holistic understanding of the leadership role in the industry. The course is also relevant for companies that want to strengthen their competence in systematic HSE work and professional management in cleaning.

Learning objectives
‍The course provides participants with a practical and holistic introduction to management, organisation and HSE, especially adapted to the cleaning industry. Participants learn how structure, culture and communication affect collaboration and results, and how to build a safe and effective work environment through clear leadership, planning and follow-up. The course combines theory, reflection and real-life examples that can be used directly in everyday working life.

After completing the course you will be able to

• Explain the leadership role in the cleaning industry and the difference between professional responsibility and personnel responsibility
• Build trust, communicate clearly and manage conflicts in teams
• Understand organizational structure, culture and interaction in practice
• Conduct employee follow-up, absence calls and facilitation
• Take responsibility for the work of the HSE and follow up on statutory duties under the Working Environment Act
• Identify and manage industry-specific health and safety challenges such as chemicals, ergonomics and workload
• Plan and allocate tasks efficiently using digital tools
• Ensure quality and improvement through systematic monitoring and reporting
• Lead sustainably, focusing on the environment, well-being and continuous development
• Strengthen your own leadership role and contribute to an inclusive and motivating work environment