The Art of Negotiation - Basic Negotiation
Basic negotiation with better dialogue, style and results.
Audience
The course is aimed at employees, managers, project managers and professionals who want a practical basis in negotiations in working life and private life. It is suitable for those who are new to negotiation, or who want to refresh skills related to communication, influence, handling disagreements and choosing a negotiation style.
Learning objectives
Participants will gain insight into what negotiation is and where negotiations take place in everyday life. They will learn common reasons why negotiations fail, and how mindset, emotions, preparation, process and culture affect the outcome. The course provides an understanding of the three dimensions of negotiation substance, process and relationship. Participants should also be able to distinguish between positional and collaborative approaches, as well as develop more self-awareness and awareness in their own negotiation practices.
After completing the course you will be able to
- Define negotiation and recognize the key components of a negotiation situation.
- See where negotiations occur in everyday life and use this to become more conscious in dialogues.
- Use active listening, good questions and clear communication to create better understanding.
- Identify common pitfalls such as win loss mindset, lack of preparation, strong emotions and poor communication.
- Plan a negotiation with a focus on relationship, process and substance.
- Explain the three dimensions of negotiation and balance them in practice.
- Distinguish between positional and collaborative negotiation and consider when what is best suited.
- Reflect on your own style, set development goals and practice systematically to get better over time.
See accompanying documents and guidance for this course at this page. Please contact us if you have any other questions.
Read more about the course at PECB website, or download updated brochure for this course here.
PECB courses are conducted in PECB's own learning portal, with presentations, materials for self-study as well as video where available. After payment, you sign up for the course, and receive an email from PECB with registration link, normally within 24 hours of booking.
The price for courses (self-study and e-learning) includes one year of access. During this period, the examination, one new exam if necessary, as well as the issuance of a certificate are included.
If you choose not to attend courses and only want to take the exam, the exam and certificate must be paid separately. The payment is made directly to the PECB.
