Dealing with violence and threats
Handle challenging situations with confidence and respect.
An introduction to dealing with violence and intimidation at work. The course consists of 16 small lessons divided into introduction (about), preparation (before), handling (during), prevention (without) and follow-up (after). The course emphasizes individual reactions and handling. But violence and intimidation challenge the entire work environment and should not be treated as a problem only for the individual worker.
See accompanying documents and guidance for this course at this page. Please contact us if you have any other questions.
Read more about the course at PECB website, or download updated brochure for this course here.
PECB courses are conducted in PECB's own learning portal, with presentations, materials for self-study as well as video where available. After payment, you sign up for the course, and receive an email from PECB with registration link, normally within 24 hours of booking.
The price for courses (self-study and e-learning) includes one year of access. During this period, the examination, one new exam if necessary, as well as the issuance of a certificate are included.
If you choose not to attend courses and only want to take the exam, the exam and certificate must be paid separately. The payment is made directly to the PECB.
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